In case you're unfamiliar with dynamic keyword insertion
(DKI), it's a feature of Google's AdWords program. It is often used
for large campaigns in order to automatically insert the keyword
into the headline of an ad. Truly, it's a lifesaver for many pay-per-click
(PPC) ad managers who have to stay on top of thousands of ads every
day. It's all done with a simple syntax command: {keyword:_______}.
From a timesaving standpoint, this is a wonder tool
that has rescued PPC managers from the mind-numbing chore of typing
the same keywords over and over. From an economic point-of-view,
DKI *can* (not always) perform well enough to make it a viable option
for larger campaigns. But what happens with regard to copywriting
and eye tracking?
See It and Click It
The human eye is normally drawn to things that are
unusual. Things that look out of place or different get noticed
far more than things that blend in. For instance, on a page full
of black text and black & white photographs, a small red square
in the bottom corner will get focused on almost immediately. Why?
Because it is completely different than everything else around it.
This same principle applies when considering your
copywriting strategy for AdWords. When using DKI, you'll want to
keep your eye on the results pages. Why? We've all heard that using
the keyphrase in the headline pulls better. It does… most
of the time. There is an exception, however. This exception is what
you'll be watching.
In fact, a study done last year by Enquiro, Did-It
and Eyetools tracked users' interactions with the Google search
results page. It found that surfers normally reviewed the page in
an F formation. They would scan vertically down the left side of
the page and then over to the right (where paid ads are) *IF* something
caught their attention. That's the point we'll explore in this article.
In order to get clicks, you first have to get seen.
If your ad looks and reads like all the rest, you've completely
lost your originality advantage.
See For Yourself
Copywriting using DKI is a balancing act. You have
to consider several factors, including the character count of your
longest keyphrase, your ability to add text to the keyword-rich
headline and how the ad looks on the page.
Take a look at some examples below. Remember that
AdWords results show differently at various points throughout the
day (and in relation to individual account parameters), so you may
not see exactly what I saw when doing this research. I'm sure it
will be close enough for you to get the idea.
Go to Google and type in the phrase "cruise
vacation center" (without using the quote marks). See how all
the ads look different? They don't all have the same words bolded.
They don't all use the same copy. The bold words stand out because
they are different. In this case, your eye will usually go first
to the ads with bolded words in the headline.
You see ads offering a 6-night cruise for $xx.xx
and other ads promoting X% off on a cruise vacation, etc. There
is diversity and that's a good thing.
Now, what if you type in "home improvement”?
(Again, without the quotes.) If your results page looks like mine,
practically every ad has the exact same headline: home improvement.
Not only do most of the ads look the same, the headlines read the
same. Your eye doesn't know where to go because everything seems
identical. But wait! About four or five ads down, something catches
your eye. It's an ad that has no bold in the headline. That stands
out because it's different! As you scroll further down the page,
more ads with no bold in the headlines pop out at you. In this case,
because everyone else has opted for the DKI feature, their headlines
are all very similar, making them less noticeable. But the ones
who wrote custom headlines won out, thanks to diversity.
Tips for Writing With DKI
If you want or need to write using the DKI option,
consider these tips:
1. Use
a descriptive word along with your keyphrase. Instead of just
inserting the phrase "airline tickets," place the word
"discount" or "cheap" before your keyphrase
to help it stand out.
2. For
keyphrases that will take the entire 25-character limit, consider
using one word of the keyphrase in the headline, instead of the
entire phrase. Rather than "home improvement," try inserting
just "home" or "improvement" along with other
text you write yourself.
3. Keep
it applicable. Your headline still has to convey a strong message
about what the customer can expect at your site.
4. Test
& Track! Everything in advertising is subject to change. Smart
marketers always test and track to get the best results.